"Even though she is a Michigan fan, I couldn't help but respect her professionalism all around. Thorough explanations of how things work or what things meant were provided when asked, what to expect next in the process was always covered and reminders were sent of that things need to be done. This is what the definition of professionalism in the customer service field is in my opinion. Her knowledge, expertise in her field and follow up set her apart from any previous business dealings I've had with any loan officer. THANKS SHELLE!"
"I have known Shelle for many years. She always exceeds with her service to my buyers and is responsive to me to help me represent my buyers better. Very knowledgable, explains options easily, and has always got my buyers to the closing table. She is the best!"
"Shelle is knowledgeable and energetic. She would make great effort to get things done in timely manner."
"Shelle was extremely helpful and great at communicating all the way through the process. She made the loan application as easy and stress-free as possible!"
"Working with Shelle is always amazing. She’s very thorough and has great communication skills. I will continue to recommend her to my clients."
"Clear and open communication. An intro from Shelle telling me.who she was. Quick responses on questions, very positive and happy to help with anything I had questions on. I could not have asked for a better person to support me!"
"Shelle was very professional, informative and helpful with the entire process. Thank you very much."
"Shelle was easy to communicate with, via email, text, and calls... what ever worked for us at the time. She was quick to respond and knowledgeable! Great to work with!"
"Shelle was so kind and responsive. She was very willing to answer any and all questions, and was available to work with our schedules."
