"Susan is very personable and explains things in it's basic of manners for all to understand. No matter the time of day she spent the time to make sure we were comfortable before moving forward with any of the steps."

"Great communication, email prompts on everything needed, kept me inform."

"Susan is a very informative and very knowledgeable individual she went above and beyond any of my expectations to make sure all of my needs were met not only was she very professional she also took a personal interest in making sure I was aware of everything that was taking place during the process her actions were essential to making this experience more enjoyable"